July 2010

Scheduled maintenance: Firewall software update

Submitted by gavint on Wed, 07/07/2010 - 18:03
Date: 
Wed, 14/07/2010 - 19:00 - 21:00

We have received a custom build of the Junos software that our firewalls run from Juniper which should correct the recent firewall issues we have experienced at our primary site.

We are planning to install this next Wednesday evening, and will aim to keep network disruption to a minimum. The network is at risk for the entire two hour window, but we anticipate the actual disruption will be under 10 seconds.

We apologise for any inconvenience caused by this essential maintenance.

London firewall issue

Submitted by gavint on Sat, 03/07/2010 - 04:56
Date: 
Sat, 03/07/2010 - 05:44 - 06:17

We are experiencing an issue with our London firewall cluster that is resulting in network unavailability at our main site.

We are working on the issue and will post further updates here.

We apologise for any inconvenience caused.

Update 06:17: This issue is now resolved. We still have one cluster node down and an engineer will be visiting the data centre later today to restore full cluster operation.