November 2015

Storage issue affecting some virtual machines

Sat, 28/11/2015 - 20:05 - 21:30

We are currently experiencing a storage issue that has caused a small number of customer virtual machines to become unavailable. One of the disk groups on our storage network has become full unexpectedly this evening, causing the storage to go offline for some customers.

We are currently working to resolve the issue by bringing the affected disks back online and restarting the affected virtual machines.

We will also be investigating the underlying issue and improving our monitoring in due course to ensure that this situation will not reoccur.