Advanced Notice

Notice of planned maintenance of at least 14 days

Migration from Leading Edge Hosting Systems

Date: 
Fri, 08/02/2013 - 14:00 - 16:00

This is advanced notice that at 3pm on Friday 8th Feb we will be turning off the Leading Edge Hosting system which Include ns1.leadingedgehosting.co.uk and ns2.leadingedgehosting.co.uk name servers. This will NOT affect those with VPS's on the Leading Edge platform.

Migration From Leading Edge Hosting to Network EQ Infrastructure

Date: 
Wed, 26/12/2012 - 19:24

Any Domains, Websites and Email that has been stated to be moved between the 20th of December and the 26th December has been postponed to the 27th and 28th Dec due to a backend issue with MySQL. We took the decision to not move any more websites until this was resolved and whilst the MySQL issue has been resolved, we will be taking precautionary measures in the moves of the accounts in the next few days.

If you do experience any issues with the account migrations, please contact us immediately on 03333441270.

We apologise for any inconvenience caused.

05/02/2010 18:00 GMT - 06/02/2010 22:00 GMT: Hosted Exchange Maintenance

The hardware supporting our Exchange service will be moved to a new datacentre on the weekend of the 5th and 6th of February 2010. This will result in service interruption for all Hosted Exchange customers. No incoming email will be lost or rejected as a result of the move, all email will be queued and processed as normal after the move is completed.

The timelines of the move are given below:

FRIDAY 5th February
18:00 GMT - All Hosted Exchange services (Mail, OWA and Control Panel) cease.

SATURDAY 6th February

10/01/2010 00:01-02:00 GMT: Network Maintenance

We will be installing new networking equipment (switches and firewalls) at our primary data centre in London on the morning of Sunday 10th January 2010. The new equipment will provide improved performance, redundancy and scalability. We will also be upgrading the software for our NetApp storage area network at the same time.

All hosting customers will be affected during this maintenance window and all virtual servers will be shut down and restarted after the work is complete.

We apologise for any inconvenience caused.

EMERGENCY MAINTENANCE for Hosted Exchange: Monday 9th November 2009, 21:00-22:00

The current router used for Hosted Exchange customers is exhibiting sporadic problems resulting in intermittent disruptions to service. The existing router will be replaced with a new and upgraded router.

This maintenance will be carried out as an emergency on Monday 9th November 2009 between 21:00 and 22:00. All Hosted Exchange customers will be affected during this maintenance window.

cpanel02 Hostname Change

We have changed the hostname of our shared hosting server cpanel02 from cpanel02.london.networkeq.net to cpanel02.lhc.uk.networkeq.net. This change is necessary in order to standardise host names across our network and to enable additional SSL services such as FTPS.

The DNS entry will remain for a period of a few months but the SSL certificate has been changed. Shared hosting customers who use the full server hostname should update their records and configuration as soon as possible to reflect the change.

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