RESOLVED: Anti-spam issue

Submitted by beno on Sat, 05/03/2011 - 17:23
Date: 
Sat, 05/03/2011 - 17:11

Cisco have confirmed there is a hardware fault with our Cisco IronPort anti-spam appliance and they will be replacing this on Tuesday.

In the meantime we have set up a temporary spam filtering appliance using a virtual server. This will still filter spam but may not be as effective and there will be no quarantines (you will receive suspected spam emails with [*** SPAM ***] prepended to the subject).

Emails should now be being delivered correctly and any emails sent during the time the service was unavailable should be delivered eventually when the sending server retries.

Please accept our apologies for any inconvenience caused, we will update the status page when the new IronPort appliance is up and running.

Update 22:00 08/03/2011
The IronPort appliance has now been replaced and is back in service, and the temporary anti-spam gateway has been decommissioned.