Network Issue

Thu, 26/04/2012 - 21:07 - 21:38

We are currently experiencing a loss of connectivity at our primary site, and our engineers are working to investigate the cause of the issue and resolve it. We apologise for any inconvenicence caused and will update this status shortly.

Update 21:52: This issue is now resolved and we are still looking into the cause.

Update 22:10: This issue was caused by a firewall cluster failure and is unrelated to the network issue earlier today which occured with our upstream provider. We are currently gathering diagnostic logs and process core dumps from the affected devices to analyse with the vendor.